Miles & Daughters Funeral Directors

Rachel Helliwell

a week ago

Miles and Daughters were wonderful. They made an incredibly difficult time as easy as possible. Lisa is a very special person, who we laughed and cried with in equal measure. Nothing was too much trouble, she guided us through the process and she felt like a friend by the end. Not sure how I would have got through it without her! Thank you for everything Lisa, you are a star! (Or 5 stars!)

Globetrotter Lea

a month ago

Having to arrange a funeral for your loved ones is the hardest, emotional, saddest thing to do - but with the help of Miles and Daughters Funeral Directors they really do take off the pressure and make it stress free, special and memorable - the support and warmth as soon as you walk through their door in Winnersh is very touching - Lucie arranging the service, Dan our conductor, Michael our driver, attention to detail for where the flowers & pictures to be placed at our Father's service - 'just everything so well organised, attentive, kind and caring to make sure we all had the perfect day to remember our Dad' - A huge thankyou to everyone at Winnersh for your kindness, thoughtfulness and a very caring and detailed service :)

Ryan Norris

4 months ago

Initially this felt a strange recommendation to write, however as we will all use the services of a funeral director at some point, and likely more than once, I felt compelled to write a review. My parents and I attended Miles and Daughters Reading to enquire about funeral arrangements for my brother. From the day we walked in nothing was too much trouble and we were immediately put at ease by Lisa’s friendly communication style. She talked through various options, and additions, of which there are many, but we were never rushed. Time was taken to answer any questions we had, or to relieve any concerns. Lisa is acutely aware of how this is a terrible time and that by guiding a family she can make it a little more bearable. Lisa developed a rapport with my parents which continued past the initial meeting, and I believe this was due to her having a genuine interest in my brother and his life. From this Lisa was able to make helpful suggestions about the funeral that were helpful and comforting. I was particularly struck by the way she described caring for my brother and how she would talk to him. From this I knew she would look after him. Lisa was very supportive to the family, but particularly my parents. She understood the enormity of their situation and was compassionate and respectful throughout. She facilitated viewings, was flexible in the timing and was always available. At these times there are some questions that arise about the basics of funerals, and Lisa did not shy away from answering these. For me this suggested Lisa had professional integrity as a funeral director, and it was clear from the onset that she was passionate about her job. She has real interest in the deceased, their story, and their family. Thank you.

Barbara Richards

a year ago

My wife had been ill for many years with Dementia and was deteriorating quite quickly and so in the Spring of 2022 I decided to look into pre-paid funeral plans for my wife and for myself. I contacted another funeral director first who was less than helpful. However my initial phone conversation with Lisa, at Miles and Daughters, Caversham, was lovely. She was instinctively kind and compassionate. She invited me to come into the funeral home to meet her and talk about things. There, I was made to feel welcome and comfortable. Lisa was truly interested in Sue as a person and in us as a couple. I immediately felt that I was in the company of a friend. She listened to all the thoughts and ideas that I had for our funerals, that would make them personal and individual to us. She guided me and helped me to find exactly the right touches and special things that were exactly right for us. On the night that my wife died, in a Nursing home, I rang Lisa as we had arranged. She was away but was still on call. She was so lovely to me and arranged for her staff to come to the Nursing home and for Sue to be taken into the care of the team at Miles and Daughters. When Lisa returned we met several times as we carefully worked through all of the arrangements. The Service booklet that Lisa put together, based on what I had planned, was absolutely perfect and beautiful. I was able to go to see Sue and Lisa had washed her hair and helped her to look her beautiful self. I was not at any point anxious about how things would be on the day of the funeral. I knew I was in the hands of Lisa and her team and in a quiet, calm and professional way they knew exactly what they were doing. Therefore everything ran so smoothly and exactly as I wanted it to be. I want to stress how at every step of the way, my deceased wife and myself were cared for with respect and dignity. This was real and genuine and I felt so loved. All of this meant that my wife’s funeral or rather ‘Celebration of Life’ left me, and everyone else who attended, feeling proud and happy that we had been able to say Goodbye in a way that was perfect for this person that we loved. I cannot speak highly enough, or recommend highly enough, Lisa and her team . They are wonderful and go way above and beyond what you might expect. As I said at the beginning, I pre-arranged a funeral for me too. I have no relatives. But it doesn’t matter, because taking me to my final resting place are going to be people who really care. Thankyou.

Susie Jennings-Bates

3 months ago

What an amazing place. At the toughest of times, Lisa made the whole process personal, caring and professional. If you want a funeral director who goes above and beyond, look no further. My Dad was given the best possible 'send off'. Lisa was by our side throughout and we would not have changed a single moment. Truly remarkable and highly recommended.

Lynn Peters

3 months ago

I can't thank Jill enough for the understanding and empathy she showed following the death of my dad. I totally recommend Miles and Daughters to help you through such an emotional journey. The help Jill and her team showed was exceptional, both before the funeral and on the actual day. I really can't praise Jill enough for all her help in making such an emotional time go so smoothly and being there to guide me through the whole process. Many thanks

JDA

10 months ago

It is always a sad time when one loses a loved one and having to deal with all that is entailed. My sister, a widow, passed away and being the only relative close by I had to arrange her affairs and her funeral wishes. I was recommended Miles&Daughters in Maidenhead whom I contacted. From the moment I met Jill in her offices and went through the necessary processes I felt a great burden had been lifted off my shoulders. Her empathy and kindness in explaining the procedures leading up to the funeral, including engaging the celebrant for the service, was handled with such professionalism. No detail or question was too much trouble. The funeral itself, entirely managed by Miles&Daughters, was conducted with such dignity that all present felt that my sister leaving us was celebrated in a beautiful way. Thank you Jill & Miles&Daughters. JDA

Dawn Bailey

10 months ago

The service and support we received was exceptional and although nothing at this time can take away the grief you are experiencing, it makes it a little easier when they go above and beyond to ensure all your needs are met from beginning to end. A special thank you to Jill (Maidenhead branch) for being so kind, supportive and helpful.

Tracey Solarz

a year ago

We used Miles & Daughters recently and they were amazing. Nothing was ever too much trouble from the organisation right through to the day of the funeral. The staff were so very supportive to our family and we would like a special mention to Jill and Lisa. I can highly recommend this company who will care, support and guide you through a difficult journey. Please do not hesitate to use them.

Amanda Stroud

a year ago

I’m writing this with the hugest thanks to Jill . A special lady who helped me organise my daughters funeral. Was so helped and companionate through this hard proses. Jill helped my family and me so much Just listening sometimes is a comfort Phone calls throughout to keep me updated. E mails answered quickly when I was unsure I had my daughter back overnight before her funeral which was no problem at all Dan and his colleagues where exceptional. So caring and made sure my daughter looked as I remembered her as much as they could An amazing company I will be forever great full to you all

Mario Megaro

a month ago

Dear Lucie and Team. I would like to thank you all so very much for looking after me and my family. The professionalism and empathy of you and your team made everything easy for us at your office and at the Funeral. I would also like to make a special thank you to your Celebrant Colin who was just excellent. At our initial meeting I could see how much care and attention Colin puts into his job, he guided us excellently and gave us great advice. On the day Colin put us at ease and directed the proceedings with total professionalism. Thank you all for giving mum such an excellent send off.

Globetrotter Lea

a month ago

I have to add at this time that our Celebrant, Colin Hawkins, made my Dad's 'send off' the perfect day to remember... He helped to transfer my tribute into a beautiful poem, he made the service completely personal to my Dad and his family and friends - it was such a lovely service that I could feel my Dad smile and sing along with us too. Thankyou Colin for being so kind, caring and thoughtful it brought us great comfort on the day and will always be remembered. xx

Natasha Beard

2 weeks ago

Cannot recommend Miles & Daughters highly enough. Fantastic professional service. So supportive from the start. What was a remarkably difficult time for us was handled with care and respect throughout. A very special thank you to Kelly who was there every step of the way.

Jane Bridgeford

2 months ago

Dear Lucie and team, thank you so much for looking after Mum, and us, at this difficult time. You made everything easy for us and you were an excellent guide throughout. Your Funeral team were efficient and discreet, we didn't even notice all the final preparations they were doing whilst we were receiving all our friends and family. Everything ran so smoothly, it was a perfect send off for mum, we didn't have to worry about a thing. Please thank everybody for us and especially your wonderful celebrant Colin. March 5th 2024.

Diksha Chakrarti

2 months ago

Sally and all the ladies at Miles & Daughters were superb. They made the whole experience bearable for us; they were kind and compassionate whilst being professional and efficient. We had some issues with recordings etc but Sally calmly sorted these out for us - we could not have asked for better people to support us during our difficult time - thank you all at Miles & Daughters, Winnersh

Ian Hardwick

a month ago

On behalf of myself and family I would like to sincerely thank Kelly and the team at Winnersh for the professional way we were dealt with and looked after at our time of loss and sadness. Specifically how Kelly worked with us to meet our requirements for the ceremony, what was needed for the Chapel of Rest and how to approach those visits through to collecting the ashes. All in all very kind, compassionate with style and humour at the right times that has made the whole experience feel relaxed, personal and Friend to Friend. We certainly recommend - thank you.

Gillian Loader

4 months ago

We were so pleased with every aspect of the service provided by Miles & Daughters. Nikki at the Twyford branch was so helpful and kind as were the funeral attendants on the day. The celebrant, Rebecca Jenkins’s approach was perfect and struck just the right chord. She was so helpful with planning the service. The respect, compassion, professionalism and attention to detail shown by all concerned helped us during what has been an extremely difficult time.

Andrew Rees

10 months ago

On behalf of all of us we would like to thank you and your team for your help and support throughout the build up to the service and the actual day itself. Everything went extremely smoothly and to plan. This made a difficult day a little easier for our family. We would have no hesitation in recommending you to others.

mark adams

a year ago

Throughout the whole process the team at Miles & Daughters were compassionate and helpful. My lovely mum had a wonderful funeral albeit small. Thank you all for making it all so much easier for me. Lin & Mark Adams

Sallyanne Trafford

2 months ago

Friendly, professional and incredibly efficient service.

Debra Brigden

4 months ago

We lost our dear mum recently and used miles and daughters Binfield I cannot recommend more highly Charlotte has been amazing so caring kind professional ❤️ she couldn't have done more for our family and went out of her way to make mum look so beautiful thankyou to you all from collecting mum and until the end you are remarkable people so grateful 🙏 xxxxx

Jo Candy

2 years ago

Sue at Miles and Daughters Funeral Directors Binfield was the most helpful ,caring, compassionate ,sincere and professional lady , at our most sad time , Sue helped us all as a Family make the funeral arrangements go smoothly. Sue always kept us informed and nothing was ever too much trouble for her. I would 100% recommend Miles and Daughters Binfield branch , Sue is an asset to the Company and I know you will be in very safe caring hands at a very difficult time Thank you very much from all The Family

Patricia Lomas

3 years ago

Miles & Daughters offer a caring, personal and professional service. Sue discussed the options available for the funeral arrangements with myself and my daughter and gave us time to choose our preferences. She also took great care of my husband while he was at Binfield. Everything went perfectly on the day. Thanks to Sue and her team we were able to have the funeral which we wanted.

Val Hincks

3 years ago

We received excellent service from Miles and Daughters Funeral Directors, Binfield. Sue provided an exceptional and personal service throughout. She looked after our lovely mum and us, dealing professionally with all the funeral arrangements and always with great kindness and sensitivity. The team ensured that everything went smoothly on the day, nothing was too much trouble, and all our wishes were carried out with care, dignity and respect. We couldn't have asked for more and offer our heartfelt thanks for making a deeply sad and difficult time just that bit more bearable.

Elaine Douthwaite

3 years ago

After receiving excellent care at Miles and Daughters Binfield 7 years ago we called them again to arrange my Mother’s funeral. Despite the current restrictions we were once again helped with all our arrangements by such a friendly, understanding and professional company. We were kept fully informed and guided through each stage. They provided a compassionate, constant contact as well as a warm friendly person to conduct the service and ultimately provided a stress free build up to a lovely send off. There is a choice of plans that offer a range of options and give a breakdown of everything you need.

L Percival

6 months ago

Lucie was enormously knowledgeable and helpful. She was aware of all the small details that we needed to consider to make sure the funeral of my dear friend went perfectly. She was always very respectful and took time to hear about what my friend was like so we were able to arrange exactly the funeral she would have wanted. I highly recommend Miles and Daughters.

Karen Todd

7 months ago

When we lost my Mum I had no idea where to start with funeral arrangements . Mums care home recommended Miles And Daughters and we were pleasantly surprised to find that there was a branch in Crowthorne where my Dad lives . We met with Irene the day after Mum passed and right from the start she was amazing . She put us completely at ease and gave us all the time we needed to make our choices . She really went above and beyond at every stage . The staff at the Winnersh branch were also lovely on the two occasions we visited Mum in the chapel of rest .On the day of the funeral the undertakers guided us very professionally through every step of the day .. we didn’t have to worry about anything . They made a difficult day so much easier . The support Miles And Daughters showed us as a family was second to none and they made my Mums final journey a very special one ..As a family we will always be grateful to them for all they did and I would highly recommend their services … from the bottom of our hearts Miles and Daughters …. Thank you xx

Pam G

8 months ago

Once again, Irene in the Crowthorne office was so helpful and kind in helping us arrange our mum’s funeral in June. This is the second time Irene has helped us, as our dad passed away in October 2020, and once again she helped us arrange the funeral we wanted. She understands exactly what you are looking for and helps you achieve how you want to say goodbye to your loved one. You can ask her anything and still feel at ease. We went to see our mum laying in rest in Winnesh and everyone there was lovely and on the day, the Funeral Director talked us through everything, Including explaining to the grandchildren how to carry in the coffin. Everybody makes sure you have the service you want from start to finish, so you can just focus on saying your final goodbyes.

Penny Hutchens

7 months ago

Arranging a funeral from Australia was made so much easier with the help of Irene and her assistants at Miles and Daughters Crowthorne. Irene answered every question we had, promptly and kindly and guided us on every aspect without at all taking over. The service was just as we wished and we are extremely grateful to her for making a difficult situation much simpler.

John Newport

a year ago

I have now used Miles and Daughter for both my Mum and Dad's funeral I can say without exception on both occasions they have provided a fantastic professional and end to end service. My thanks go to Irene and team at Crowthorne for my Mum's recent service.

Tilly Luscombe

7 months ago

We lost our lovely Mum in August and were so fortunate to have found Miles and Daughters. Geoff and Emily were so kind and compassionate yet thoroughly professional throughout all the times we met and spoke. The day of the funeral was daunting for us all, but again every little detail was taken care of and we were able to give Mum the most incredible send off. Thank you so much Geoff and Emily, you are both beautiful people and despite the difficult situation, you made our journey so much easier. We wouldn't hesitate to recommend using the services of Miles and Daughters - I'd give more than 5 stars if possible.

natasha thomas

7 months ago

I don't even know how to start this review but here we go. I've recently lost a baby and had to arrange a service for my little one not knowing where to start. I was well and truly blessed when Miles and daughters said they could facilitate this for me and let me tell you they were the most outstanding funeral directors. Highly professional,calm and compassionate every step of the way they supported me in ways I didn't think they could. They explained everything down to the finest detail and put myself and husband at ease. I would highly highly recommend this funeral directors I dealt with Geoff and what a lovely man he is I will be forever grateful for everything they done for me.

Victoria Palmer

10 months ago

A huge thank you to all at Miles & Daughters, Tadley, for their incredible compassion, care and handling of our beloved Mum. Emily (who we dealt with throughout and is brilliant) went the extra mile, multiple times, to help ensure that a difficult and confusing time, was as stress free and clear as possible. No ask was too big, no question was too stupid and every request was honoured. Geoff & his team on the day were professional and flawless. Helping us as a family know what we needed to do and ensuring the funeral from beginning to end was executed to precision. One thing that you never want to need recommendations for is a funeral directors, but if that is what you are looking for, then look no further - this team is phenomenal.

Chris Dowling

2 months ago

Geoff and the team made what could have been a very stressful situation, easy to navigate. They were very responsive and keep me informed throughout the process with what decision needed to be made. I would highly recommend them.

sally wakes

7 months ago

Miles and daughters Thank you Geoff for being so supportive caring understanding. True compassion was shown throughout. Not all other local funeral directors show the same compassion as you have.