Frank Dooley & Son Funeral Directors

Anne Quayle

a month ago

Mum's funeral Thank you so much to the team at Nutgrove but particularly to Alex who was fantastic throughout all the planning and changes to plans, on the day she made sure everything went smoothly and afterwards was so kind sorting Mum's ashes. The family greatly appreciated all your help so we could say goodbye to our lovely Mum as best we could. Would highly recommend.

Stephen Mckenzie

5 months ago

Everyone was brilliant from start to finish. Big thank you to Alex for all her help arranging my dads funeral and a massive thank you to Martin for how he looked after our two small children during the funeral. Can’t thank them enough for making a difficult experience as easy as possible for us.

Mm Gilgannon

2 months ago

Kieran and his team were superb. Alex in the office went out of her way to help with anything we asked her. From start to finish an exemplary experience

Daniel Morley

a month ago

A big thank you to all at Frank Dooley Nutgrove for their service and support during my dad’s funeral. A special mention to Alex who was amazing from start to finish. Thank you, Carol x

Pam Pye

a year ago

Alex was amazing from start to finish. She looked after my mum and even painted her nails for her. She made sure she updated me every step of the way. Nothing was too much trouble and she conducted the funeral with grace and respect. Even involved my 6 year old to lead in the coffin with my mum's photo and placing it on top. Would definitely recommend. Thank you so much Alex and Martin for looking after my mum.x

Chris Morton

2 years ago

Following the death of my mum in January we used the Haydock office of Frank Dooley to organise the funeral as my dad lives in Haydock and it would be convenient for him to visit mum in the chapel of rest. We found their service excellent from our first meeting right up until the day of the funeral. All the staff we dealt with highly professional, comforting and empathetic. I’d like to say a particular thank you to Fiona who was always available to answer my questions and really made us feel that everything would run smoothly. The chapel of rest is very calm and peaceful and Fiona did a great job preparing mum. On the day of the funeral Kieron and his team were brilliant. I can’t praise the whole team highly enough.

JP P

3 years ago

What a truly comforting and and amazing experience we as a family had from Frank Dooley & Son in Haydock. Whilst it was different than we ever envisaged given the current restrictions in place we were left in no doubt that we were in safe hands and that we wouldn't forget or miss any of the detail that was important too us. Dad's funeral was tailored to our needs and focussed very much on what we as a family wanted. Kieron guided us through from start to finish with great confidence which gave us comfort. The last memories of dad in hospital were not the best but to visit him in Chapel at Haydock and to see him so peaceful and just sleeping replaced the times we wanted to erase. He was transformed to the man we will always remember, always smart and very proud. Thank you Tony for your patience and understanding during our visits. I know that Kieron had personally and secretly visited the family home/pick up points and checked the route to the crematorium at least a couple of times to make sure everything went smoothly on the day. When the day arrived it went better that I ever imagined, the cortege arrived in plenty of time for reflection. Kieron was aware that family, friends, neighbours, and dog walkers who were unable to attend the service would be on the route and he made allowance for this. As we left the family home he even reminded us of the need to ensure we had locked up securely. The service itself was lovely and the webcast suggested by the team allowed family and friends from all over the world join us in our final farewell. Whilst I could go on and on, I just wanted to mention the Much Loved tribute page to dad was the icing on the cake allowing family and friends to share their personal tributes and memories, photos and donations directly to our chosen charities without the need for us to get involved with cash and cheques, donations went straight through to the charities. WOW - I never thought I would be writing a review about the great service my family received for my dad's funeral but here I am. On behalf of the family and myself, thank you Angela, Kieron and the whole team at Frank Dooley's in Haydock. Dad would have loved his send off. You are all amazing.. xx

Paul Tonge

2 years ago

My son sadly passed away in May 2021 , he was entrusted to the care of Dooley and Sons Haydock . The quality of care and the professionalism shown was sadly lacking , many mistakes were made causing stress and trauma to the family . An investigation was launched and our questions were finally answered months later . Whilst i appreciate the honesty of the investigation and the acceptance that quote " we are taking the appropriate actions to ensure a situation of this nature does not occur in the future with any other family " After our traumatic experience i would not advise using this company .

claire gleave

6 years ago

I lost my father a couple of months ago and we used this funeral company to look after him. We live in haydock so we used the haydock funeral village home and we were pleasantly surprised to how beautiful the place is and we could not fault anything from start to finish kieron Steve and the rest of the staff are the most understanding ,compassionate and go far beyond there duty as undertakers . Everything was planned to perfection we are all so overwhelmed with how everything was and cannot thank them enough they made such a heartbreaking time for us all the better and did my dad and family proud I cannot recommend them enough to everyone

Paul Geary

5 years ago

Excellent service. The staff were very professional and compassionate, our family didn't feel rushed or pressured to make a decision at all. On the day everything was carried out with gentle dignity. My brothers and I would strongly recommend.

Carol McDonagh

5 months ago

Our family were more than happy with the service Dooleys provided in arranging our Mums Funeral from start to finish. The care and compassion shown to us was faultless. Gill, Alex and all the staff were always in touch throughout it all, and the all of the staff are a credit to the company. Dooleys arranged my Dads funeral many years ago which is why I came back to them again.

Kevin edmunds

11 months ago

Can't fault Frank Dooley & sons .. very professional and exceptional service throughout for my wife julies funeral .. Alex was superb with his knowledge and help with all the details and on th e day itself... Everything was perfect on the day and what a great send off for my wife .. the flowers where spot on and exactly what I requested . Would like to thank the whole team involved for a fantastic service they all provided ..

Barbara Jennion

7 months ago

From start to finish, Alex from the Widnes branch was superb. He maintained professional respect whilst not being overly solemn when discussing our arrangements. Nothing was too much trouble and he strove to accommodate every request including the more unusual one of attaching my mum’s dancing shoes to the top of her coffin. He organised everything and the people Dooley’s are affiliated with like the Celebrant and Order of Service company were faultless. Even the flowers arranged on mum’s grave after internment were placed perfectly with the pillow of posies at the head - small details that really show respect and care. We did enquire about other funeral directors but they requested a deposit of £2000 up front and wanted us to find out my Dad’s grave number ourselves (Mum was being buried with him). This was not the case with Dooley’s. I wouldn’t hesitate to recommend this company to anyone and would 100% arrange any future funerals through them. Thank you so much, Alex and Dooley’s. Barbara, Widnes

Caroline High

8 months ago

I cannot recommend Frank Dooleys highly enough. The team are so compassionate and professional with a special mention to Alex and Gill who ensured that my sister's funeral was exactly what we had asked for. Our family are so grateful for everything the team did.

Stuart Milne

10 months ago

Thank you Martin, Steph, Alex and the team for a seamless very dignified funeral. The whole process was dealt with dignity and compassion. Dooley's said that they have a reputation for Catholic funerals and they delivered to promise, all our wishes were arranged with both church and crematorium. They were also very competitively priced, costs were transparent and fully explained. I would highly recommend them.

Marg Holmes Funeral Celebrant

3 months ago

Steph at Frank Dooley and Son Funeral Directors does an excellent job at matching families to exactly the right funeral celebrant for them. This helps so much in ensuring that a service is the best it can possibly be.

victoria large

3 months ago

Our family have used Dooleys for years, our most recent dealings in November 2023 we honestly couldn’t have asked for more… support, advice, respect, compassion, help. Absolutely outstanding service. special mention for Martin & Steph (City Road parlour) thank you so so much

Angela Price

8 months ago

Dad's funeral and care was dealt with great professionalism and empathy. It was organised perfectly and the communication was second to none. All the staff were great but particularly Martin who had the ability to put us all at ease. There was some beautiful and respectful touches throughout. We cannot thank you enough.

Joanne Sinnott

a year ago

From first calling Frank Dooley and Son the service we received was second to none. The team were respectful and kind on the day our loved one passed away. When we met Jayne for the first time she put us at ease and was knowledgeable, helpful and kind and nothing was too much trouble. On the day of the funeral we got a lovely call from one of the team who reassured us of the days timetable. The funeral itself was a beautiful celebration of our loved ones life and this was definitely down to the care, understanding and compassion of all at Frank Dooley, particularly Jayne. Thank you

Pat Roberts

a year ago

I can highly recommend Frank Dooley and Son Funeral Directors. Keiron Dooley and team were extremely supportive and very caring.The professionalism and respect given to my brother Fr David Melly was amazing. Thank you, Pat From the moment I made contact with Frank Dooley undertakers I knew we had chosen well. Keiron Dooley kept me informed every step of the way. He and his staff were very kind and respectful to all the family. We knew our brother Fr David Melly was in good hands. I would not hesitate to recommend Frank Dooley undertakers. Thank you, Mary Allsop