John Gray & Co Funeral Directors
Caring for people is at the heart of what we do at John Gray and Co Funeral Directors and we provide truly professional and caring funeral services to the local community and surrounding areas of Northern Ireland.
Our Funeral Plans
Choice Essentials Funeral Plan
Covers all essential Funeral Director services
Choice Plus Funeral Plan
Covers all essential Funeral Director services plus embalming and a chauffeured limousine for up to six passengers
With a Choice Funeral Plan
Our Funeral Plan enables you to prepay for certain elements of your funeral in advance and fix the cost of Funeral Director Services, protecting you from the risk of these rising.
- The Funeral Director Services are included
- You have the option to make Voluntary Contributions towards Third Party Fees and Additional Products & Services
- You will not require a medical assessment
- You are able to record your wishes to help your family make decisions when the time comes
Choose a Branch to buy your Funeral Plan
35, Regent Street, Newtownards, Northern Ireland, BT23 4AD, United Kingdom.
80, Central Avenue, Bangor, Northern Ireland, BT20 3AU, United Kingdom.
Rating: 5 from 13 reviews View on Google Maps
a month ago
Can’t praise Caroline enough for her support at such a difficult time . With guidance all the way through we were able to give my Dad the perfect send off ! A big thanks also to Mark Nib-lock for a moving service & the other staff members who made the day run so smoothly .
2 years ago
Compassionate, caring, thoughtful, helpful and efficient are but a few of the words that come to mind. My father’s parting gift to me was to have already arranged his funeral with John Gary (Doggarts of Ards). I was overseas at the time and Caroline was outstanding in terms of keeping me informed and just doing everything she could to make the whole experience as stress free as possible. Caroline surpassed any expectations I may have had! Throughout the whole process I never had any concerns and she went above and beyond to make sure I was kept informed and that everything met my needs. Everyone I came into contact, including Barry and his team during the funeral/cremation, were so respectful. Great service from a great team. I can't overly recommend Caroline and everyone there.
2 years ago
Caroline is an absolute amazing lady to deal with. She is incredibly patient and empathetic to her families needs. She recently oversaw the arrangement of a family members funeral and to say she ticked all the boxes is an understatement. I believe she went over and above what anyone would expect from someone in her role. She made a troubled time a very easy experience.
3 years ago
I can't speak highly enough of doggarts of Newtownards, they handled my grandads passing perfectly, from start to finish the care and compassion that the full family received was second to none, They helped in all aspects and nothing was too much, they have continued to support us months after and even sent a lovely tree decoration in memory of my grandad. Caroline is a credit to the company and worked with us on a more intimate basis. I honestly could not recommend them enough.
2 years ago
I would highly recommend John Gray funeral parlour from start to finish , Caroline has been so helpful and understanding she was always there to listen and give good advice. Even after the funeral she has went out of her way to email me with groups to get my dad into as he is now on his own after losing my mum. For this I cant thankyou enough Caroline
Rating: 4.8 from 45 reviews View on Google Maps
a month ago
Sandra was brilliant - respectful , knowledgeable , thorough and very relaxed . She made the whole experience of losing our mother as gentle and stress free as is possible in the circumstances. The entire team in Grays is professional , friendly and attentive . Couldn’t recommend them highly enough .
4 months ago
Having previously dealt with Mike, I was very pleased when my initial face to face appointment was with him. After that I liaised with David. He gave much needed guidance in areas I was unsure of. Dealt with a third party on my behalf who were heavily involved in the service and sourced a videographer which accommodated family members in other countries. As it was recorded, those who were not available have been able to view the service at their convenience. David also very subtly gave me my ques on when to act during the service and at the graveside. I felt very supported during my time with John Gray & Co. I have availed of their service 3 times. I am sure I will again in the future.
6 months ago
All the staff at John Gray & Co that we dealt with were so compassionate and empathetic when dealing with our recent bereavement. From the initial phone contact at the weekend with Andrew, to our family meeting with Brandon in the Bangor office we were made to feel at ease despite our grief. Mike Smith, however, provided such an exceptional service that I feel he requires a special mention. Coming to the house to fine-tune all our arrangements - and making important comments about our Order of Service suggestions, we felt we were in the safe hands of a professional who had been providing this support for many years. His dignified approach made us feel so confident that everything would be ok on the day….and it was. Quietly steering us through an unfamiliar journey, and all the time keeping in contact in case we had any concerns or worries. Mum would have been proud.
8 months ago
I can't recommend the Team at John Gray enough. From the first point of contact with Sandra who offered compassion and empathy as well as information on a very difficult morning, to Mike who went above and beyond to ensure we were able to say goodbye to Dad in the way we wanted to. At each and every stage of a daunting process we felt entirely informed, supported, and confident that Dad and we were in good, professional hands. We are profoundly grateful.
a year ago
I would have no one else take care of the funeral of a loved one. The team at Bangor did my Mum proud, particularly Mike with whom we had the most contact. Mike was professional and efficient while also showing empathy, dignity, respect and warmth. His recommendation for the celebrant, Rachel Smith, was perfect. My family, cried, smiled and laughed together with Mike. On the day, we really were able to celebrate our Mum's life as we made our final farewells. Thank you so much!
Rating: 5 from 46 reviews View on Google Maps
2 months ago
We as a family could not have asked for better service than John Gray & Co of Holywood. Everyone was so patient, courteous, gentle & understanding after we lost my beloved Mother Hannah Patrick aged 98 on 4th Dec 2023. We'd especially like to thank Riana, who was a diamond girl in our time of need. Riana really took her time to explain everything and help us all. This meant I was very relieved knowing the majority of the work was in the safe hands of the expert that she is. Riana is absolutely 'cut out' for her workload & a credit to this company. Andrew was also extremely compassionate on the day of the funeral when he guided us and kept us right on everything - what a lovely, patient & thoughtful gentleman. My family have no hesitation in recommending this service to anyone. Thank you SO much for taking care of our Mother, Grandmother & Great-Grandmother & for providing such an excellent service from start to finish. God bless you all. From, Hannahs children & spouses - Mari & Garry Jackson, Jim & Knotty Patrick. Hannahs granddaughter & spouse Michelle & Rik Gay, and grandson Jai Patrick. Hannahs great grandchildren Faith & Jackson Gay.
3 months ago
Highly recommend John Grays funeral directors Holywood. They are very helpful, considerate and respectful. They helped plan our dad’s funeral, and many other close family funerals in the past to theirs, or our wishes.
a year ago
I would like to offer my sincere and heartfelt thanks to John Gray Funeral Directors for the wonderful service provided to the family at a very difficult time. Barbara looked after all the arrangements and guided the family with compassion, understanding and professionalism. Barbara's attention to detail and unwavering support were appreciated so much by the family. Andrew and his team were fantastic on the day of the funeral and ensured that the funeral was carried out to perfection, guiding and advising the family with sensitivity and respect. I would highly recommend the services of the whole team at John Gray (Holywood), they were a fantastic support and guide at a very difficult time.
a year ago
I cannot speak highly enough about every aspect of the service provided by John Gray & Co Funeral Directors (Holywood). At a time that has been the most emotionally challenging of my life the absolute dignity and respect that each and every member of staff showed towards my family and the handling of my brother's body has helped to make this difficult time bearable. I would particularly like to thank Barbara and Brandon for their professionalism, compassion and advice in the organisation of every detail of the service that made it the five star send off I wanted to give my beloved brother. You have my eternal gratitude.
a year ago
The Rebbeck Family were very impressed by the professional and personal service that John Gray & Co Funeral Directors provided. This difficult time was made easier for us all with all issues taken care of and any requests accommodated. The order of service design provided by Barbara made us all very proud of dear Papa Gordon. We would like to sincerely thank all of the team in Holywood for the excellent service they provided. We immediately felt at ease from stepping through the front door in Holywood and our final memories of Dad have been strengthened from our involvement with John Gray & Co. Thank you again.