HAVEN Funeral Services

HAVEN Funeral Services operates funeral homes in Acton, Hayes, Hillingdon and Northwood Hills and an international repatriation business which provides services throughout the UK.

The teams at our funeral homes will provide advice at every stage of the funeral planning process.

Our Funeral Plans

Unattended Cremation Plan

A simple, dignified and low-cost cremation without the formalities of a funeral, with no service at the crematorium.


Choice Essentials Funeral Plan

Covers all essential Funeral Director services

From £2,650

Choice Plus Funeral Plan

Covers all essential Funeral Director services plus embalming and a chauffeured limousine for up to six passengers

From £2,925

*Equivalent price shown is a national average, based on 255 branches within the Funeral Partners Network (correct as of Feb 2024) and includes our lowest priced coffin. Funeral prices vary and may go up or down in the future.

Third Party Fees and Additional Products & Services are not included in the Choice Essentials and Choice Plus Plans. Certain Third Party Fees (burial or cremation fees and doctor’s fees, if required) must be paid in order for the funeral to take place, in addition to the funeral plan cost.

With a Choice Funeral Plan

Our Funeral Plan enables you to prepay for certain elements of your funeral in advance and fix the cost of Funeral Director Services, protecting you from the risk of these rising.

  • The Funeral Director Services are included
  • For Choice Essential and Choice Plus Plans you have the option to make Voluntary Contributions towards Third Party Fees and Additional Products & Services
  • You will not require a medical assessment
  • You are able to record your wishes to help your family make decisions when the time comes

Choose a Branch to buy your Funeral Plan


13, The Broadway, London, England, W3 8HR, United Kingdom.

47 reviews on Google


292, Kingshill Avenue, Hayes, England, UB4 8BX, United Kingdom.

18 reviews on Google


390, Long Lane, Uxbridge, England, UB10 9PG, United Kingdom.

37 reviews on Google


58, Joel Street, Northwood, England, HA6 1PA, United Kingdom.

21 reviews on Google



Rating: 5 from 47 reviews View on Google Maps

Diana Terrones

6 years ago

We chanced upon Haven on the way back from picking up death certificates and after talking to the usual chains that were all lovely but very much trying to fit us into their plan and not ours. We dealt with Paul at the Broadway branch in Acton and it was serendipity that our paths should cross. I would recommend Haven and in particular Paul to anybody who is in this awful place of having to arrange a funeral or cremation when your heart is breaking and your head is spinning. We were treated with genuine respect and care, not in a gushy, overly serious and false way but in the genuine helpful and caring way we needed. Haven is no more expensive than all the chains and indeed I think actually cheaper. They organised coffin, flowers, pallbearers so easily and helped us decide how we would separate ashes and even managed certificates so I could fly my quarter of the ashes back to Australia. As soon as I had sent some images over to Paul, he had created my Dad's tribute website (this is a really nice touch) with the right charity that we had mentioned only in passing. They didn't even want any money in exchange, confirming that an invoice would be sent in 30 days. On the day of the ceremony, I was really grateful that again, Paul took the lead, helped us understand what would happen and what we needed to do and then did the respectful walking in front of the hearse and also a moment of bowing respect when the coffin was placed down. I mention all of this because I was really blown away and grateful that all of these things just happened and he was patient and supportive all the way through. I felt we had been treated with so much respect and importantly the memory of my Dad's ceremony will remain as such a respectful and lovely tribute, not a thing was anything but perfectly orchestrated. I really could not recommend them enough and I will search out places I can recommend Haven as I believe they went above and beyond and made what is a very stressful and frankly abstract time as seamless as possible. Thank you Haven and especially Paul for making my Dad's cremation a beautiful one.

Vatche Cherchian

11 months ago

Haven were fantastic in helping with the arrangements of a family member’s funeral. In what was a very difficult time, they made what could’ve been a quite stressful process very easy and were totally compassionate, accommodating and the attention to detail was exemplary. Micah was the main point of contact and she is a credit to the company. All the other staff throughout the viewing and day of the funeral were completely professional and the service they delivered was perfect.

Tatjana Stream

9 months ago

I can only say how professional and caring Haven are. We dealt with Micah, who was very helpful and took her time over every detail. Despite the sadness of the situation, it was always a pleasure to have someone like Micah to guide me through. Everything on the day of the funeral ran perfectly and Doug was equally kind and professional. I would highly recommend Haven in Acton. Thank you all so much.

Brandon Man

12 months ago

A professional, courteous and understanding service from Micah, Brian and the team. The saddest time of my life was made easier knowing that Haven had everything at hand from collecting my mother until her cremation. The whole process was effortless and I am truly grateful for everything that was done. Fabulous job!

Isobel Platings

a year ago

What a lovely, caring company. We could not have been in better hands during what might have been a difficult day -- but turned out to be a fantastic occasion to celebrate my huband's life. Brian and the team were marvellous on the day, and Micah in the office was so knowlegable; her expertise tied in with that of our vicar which was most consoling. My husband was very well cared for there; I particularly appreciated their dressing him for the viewing. It made a difficult time much more bearable.


Rating: 5 from 18 reviews View on Google Maps

Sam Rumble

4 months ago

Elaine was amazing. I felt so comfortable leaving it all in her hands and was informed at all times what was going on. She truly goes above and beyond. Thank you. All the staff were so lovely and respectful on the day of the funeral. Highly recommend.

Sharron Batten

8 months ago

Elaine and Rachael were so very kind and patient with us, not rushing us to make decisions. They took good care of us. Thank you to Rachael for making the suggestion to have hand prints done. Something we didn’t know was possible. The Director Doug was a lovely man calling the night before telling me to call him day or night and really looked after us on the day and stopped off at our ‘happy place’ on the way to the crematorium. So glad we chose Haven for our loved ones final journey.

Wayne Meek

8 months ago

Over the last few years we have had two funerals arranged by Haven Funeral Services. The first one was done during the COVID lock down and Haven did what they could to accommodate us. There were some issues with this funeral which were all ironed out with Haven in the end and we moved on. I chose Haven for the second funeral we needed to arrange, on this occasion it was new staff and I met Elaine. They listened to everything I wanted and worked out how we could do it whilst remaining sensitive and delicate around the circumstances. I am absolutely thrilled we used Haven as the day was truly a service that was perfect. Elaine has been an absolute star throughout our bereavement and I would hope she remains at Haven for years to come. Thank you to Elaine, Doug and crew for assisting with everything.

Katie Harrison

a year ago

Exceptional service at Haven - Kingshill Avenue! Elaine went above and beyond, she made such a difficult time a little easier. Her kindest and support is brilliant! Every question we had she was able to answer and advise, she responded to emails quickly, which really helped with the planning. Thank you Elaine, a real credit to the company! Throughout the whole process we were kept informed and when the day finally came it went so well and we didn’t have to think of anything. The time and care that goes in to the planning by Elaine and all at Haven is excellent! Would highly recommend in such a difficult time.

eric clark

4 months ago

Went to a funeral that was arranged by this company and I was very impressed by the service they provided the staff were friendly and helpful making sure everyone was at ease with what was happening there was no rushing and they showed a very compassionate nature throughout the whole process.


Rating: 4.9 from 37 reviews View on Google Maps

Janet Muir

7 months ago

All members of the team were very helpful, treated my Dad with respect and made sure that everything ran smoothly and according to our wishes. They took the time to make sure that my Mum was comfortable during the service and were really attentive. I was particularly touched to notice Anna at the door of the office as the cortège passed by. Haven made a very difficult day easier by knowing that all our wishes were accommodated.

Andrew Ingram

a month ago

At a difficult time, Anna and Doug made the process so easy and meant that we were able to plan a truly fitting tribute to a great person. Wouldn't have been possible without them.

Adam Metssitane

a year ago

I highly recommend Haven Funeral Services. Brian and Jackie were an immense help at a incredibly difficult time. We felt they had our best interests at heart and they helped us in arrangements of our sons funeral. They delivered their service with compassion, communicated well and importantly, they did what they said they would. Thank you to the team at Haven.

S Hawkins _

3 months ago

Jackie, Anna & Doug were all very professional, sympathetic & helpful. We couldn’t have asked for more. They were all so lovely.

Farrah Easton

a year ago

In all ways, the staff at Haven Funeral Services went above and beyond what we expected or wanted them to do. There was such care, so much compassion and understanding that was shown to us during such a difficult time. And then the level of professionalism - we had a tricky situation of having to repatriate a deceased family member, but everything was handled so smoothly, taking the stress away from my family. I can't recommend them highly enough. Thank you Haven!


Rating: 5 from 21 reviews View on Google Maps

Chris Cooper

a month ago

Haven Funeral Services Northwood gave us really first class service and support, dealing with Helen was an absolute pleasure and she went above and beyond, assisting us through a very difficult time. I would highly recommend Haven Funeral Services and if you are fortunate enough to deal with Helen you will be in good hands.

Tricia M

9 months ago

Haven Funeral Services hold your hand through the whole process. Helen and Brian are respectful, genuinely kind, compassionate and supportive. Our family will be forever grateful for the high quality service we received from Haven Funeral Services.

John Spires

5 months ago

I think Helen who we mainly dealt with was very welcoming and helpful and put you at ease in such difficult circumstances.Helen was very kind and always said we could ring if we needed anything and made time to arrange visits to the funeral home when we needed them.Also the funeral director was very nice and helpful also putting us at ease on such a sad day.

Faith Tuft

2 years ago

We have recently used Haven as Undertakers and received excellent service from them. They were thoughtful and courteous and able to advise and reassure us when it was necessary. They were efficient and kept us fully informed, whilst allowing our family time to make important decisions which enabled us to personalise the funeral.

O'Rourke Mick

2 years ago

I would like to sincerely thank Brian and his wonderful team. They were respectful and kind to my family and made the funeral of my father bearable. I would also like to thank Elaine, who was always on hand to answer any queries. In a difficult time Haven made the unbearable bearable. I would recommend Brian and his team for their tactful and sympathetic approach,